Shipping Policy

Thank you for choosing  AquaticSportingGears! We strive to provide a seamless and reliable shopping experience for our customers. To ensure transparency and clarity, please review our shipping policy below:

1. Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) from the date of purchase. Please note that this processing time is separate from the shipping time.

2. Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before completing your purchase.

3. Shipping Methods: We offer several shipping options to cater to your specific needs. The available shipping methods include standard shipping, expedited shipping, and overnight shipping. The estimated delivery times for each method will be provided during the checkout process.

4. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the progress of your shipment by clicking on the provided link or by logging into your AquaticSportingGears account.

5. International Shipping: We proudly offer international shipping to our customers around the world. International shipping rates and delivery times vary depending on the destination. Customs duties and taxes may apply, and customers are responsible for any additional charges.

6. Lost or Stolen Packages: AquaticSportingGears  is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier and file a claim. We will assist you in any way possible to resolve the issue.

7. Address Accuracy: It is the customer's responsibility to provide accurate and complete shipping information. Please double-check your shipping address during the checkout process. If there are any discrepancies, contact us immediately to make corrections.

8. Shipping Delays: While we make every effort to ensure timely deliveries, please note that shipping delays may occur due to unforeseen circumstances, such as weather conditions or carrier issues. We appreciate your understanding and patience in such situations.

9. Returns Due to Failed Deliveries: If a package is returned to us due to failed delivery attempts, incorrect address, or refusal, the customer is responsible for any additional shipping charges incurred. Please ensure that someone is available to receive the package at the provided shipping address.

10. Contact Us: If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service team at: contact@aquaticsportinggears.com

Thank you for choosing AquaticSportingGears. We appreciate your business!

.